Can I return my order if I change my mind?

Yes, you can return your order if you change your mind.

We understand that preferences may shift, and we want you to be satisfied with your purchase. You can return a product within 14 days of delivery, but please make sure the product is in its original condition with all tags and packaging intact.

Please note that the return policy can vary by product. To check if a product is returnable, visit the product detail page in the DELIVERY & RETURNS section.

To initiate a return, use our return portal on My account page. You will be responsible for the return shipping costs, and upon the successful return of the product, you will receive a refund minus the original delivery charges.

Unauthorised returns or returns not processed through the MINOORI return portal are ineligible for a refund and will be sent back at the customer's cost. For international returns, you should cover all costs, including duties and taxes, and attach the necessary customs documentation to your parcel to avoid clearance issues. MINOORI is not liable for returns that are shipped incorrectly and encounter customs problems.

If you need further guidance on the return process for a change of mind, please don't hesitate to reach out to our customer support team.

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